Jidoka-sha
Privacy Policy
Last updated: January 8, 2026
Our Commitment to Privacy
At Jidoka-sha, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or engage with our services. We believe in transparency and want you to understand what data we collect and why.
By using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.
Information We Collect
We collect different types of information to provide and improve our services. Here's what we gather and how:
Information You Provide Directly
When you interact with our website or contact us, you may choose to provide:
- • Contact Information: Name, email address, phone number, and organization details when you submit forms or request information.
- • Communication Content: Messages, questions, or feedback you send us through contact forms or email.
- • Professional Information: Details about your organization, role, and automation needs when discussing potential projects.
Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
- • Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths through our website.
- • Device Information: Browser type, operating system, device type, screen resolution, and language preferences.
- • Location Data: General geographic location based on IP address (country and city level).
- • Cookies and Tracking: Data collected through cookies and similar technologies (see our Cookie Policy for details).
Information from Third Parties
We may receive information about you from third-party services:
- • Analytics Providers: Website performance and user behavior data from services like Google Analytics.
- • Business Partners: Contact information if you're referred to us by a partner organization.
How We Use Your Information
We use the information we collect for specific, legitimate purposes. Your data helps us provide better services and improve your experience:
Providing and Improving Services
We use your information to respond to inquiries, provide consultation services, conduct process assessments, and deliver the automation advisory services you request.
Communication and Support
Your contact information allows us to respond to your questions, send updates about projects, share relevant information about our services, and provide technical or customer support.
Website Optimization
Usage data helps us understand how visitors interact with our website, identify areas for improvement, optimize user experience, and ensure technical functionality.
Marketing and Analytics
With your consent, we may use your information to send relevant content about automation trends, share updates about our services, analyze market trends, and measure campaign effectiveness.
Legal and Security
We process data to comply with legal obligations, protect against fraud and security threats, enforce our terms and policies, and resolve disputes when necessary.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- • Consent: You have given explicit permission for us to process your data for specific purposes, such as marketing communications.
- • Contract Performance: Processing is necessary to fulfill our contractual obligations or respond to your service requests.
- • Legitimate Interests: We have legitimate business interests in processing your data, such as improving our services, provided these don't override your rights.
- • Legal Obligations: Processing is required to comply with applicable laws and regulations.
How We Share Your Information
We do not sell your personal information. We share data only in specific circumstances and with trusted parties:
Service Providers
We work with third-party service providers who help us operate our website and deliver services. These include hosting providers, analytics services, email platforms, and customer relationship management systems. These providers have limited access to your data and are contractually obligated to protect it.
Business Partners
In some cases, we may share information with trusted business partners who help us provide services or introduce us to potential clients. We only share information necessary for these purposes and ensure partners respect your privacy.
Legal Requirements
We may disclose your information if required by law, in response to legal processes, to protect our rights or property, or to prevent harm to ourselves or others.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and how it affects your data.
How We Protect Your Data
We implement appropriate technical and organizational measures to protect your personal information:
Technical Safeguards
Encryption of data in transit and at rest, secure server infrastructure, regular security updates and patches, firewall protection and intrusion detection.
Access Controls
Limited employee access to personal data, authentication requirements for data access, regular access reviews and audits, confidentiality agreements for staff.
Monitoring and Response
Continuous monitoring of security systems, incident response procedures, regular security assessments, breach notification protocols.
Data Minimization
Collection of only necessary information, regular review of data retention needs, secure deletion of outdated data, privacy by design principles.
While we strive to protect your personal information, no security measures are completely foolproof. We cannot guarantee absolute security but remain committed to protecting your data using industry best practices.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- • Contact Forms: Information submitted through contact forms is retained for up to 2 years or until the inquiry is resolved.
- • Service Records: Information related to provided services is retained for 5 years for business and legal compliance purposes.
- • Analytics Data: Website usage data is typically retained for 26 months in compliance with standard analytics practices.
- • Marketing Communications: Contact information for marketing purposes is retained until you opt out or withdraw consent.
Your Privacy Rights
You have specific rights regarding your personal data. We respect these rights and provide mechanisms to exercise them:
Right to Access
You can request a copy of the personal data we hold about you. We'll provide this information in a structured, commonly used format within 30 days of your request.
Right to Rectification
If your personal information is inaccurate or incomplete, you have the right to request that we correct or update it. We'll make corrections promptly upon verification.
Right to Erasure
You can request deletion of your personal data under certain circumstances. We'll comply unless we have a legal obligation to retain the information.
Right to Data Portability
You can request your personal data in a machine-readable format and have it transferred to another service provider where technically feasible.
Right to Object
You can object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests. We'll respect your objection unless we have compelling reasons.
Right to Withdraw Consent
Where processing is based on your consent, you can withdraw that consent at any time. This won't affect the lawfulness of processing before withdrawal.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features.
- • Disable cookies through your browser settings (see our Cookie Policy for more details).
- • Contact us directly to request the deletion of any previously shared personal data.
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided below. We will process your request promptly.
International Data Transfers
While we are based in Japan, some of our service providers may be located in other countries. When we transfer your data internationally, we ensure appropriate safeguards are in place:
- • We use standard contractual clauses approved by relevant data protection authorities.
- • We work with providers in countries recognized as having adequate data protection standards.
- • We conduct due diligence on third-party providers to ensure they meet our privacy standards.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly. If you believe we may have information from or about a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by posting a notice on our website or sending you an email if we have your contact information. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this Privacy Policy, want to exercise your rights, or have concerns about how we handle your data, please contact us:
Email: info@domain.com
Phone: +81 3 3241-5963
Address: 3-9-7 Nihonbashi-Honcho, Chuo-ku, Tokyo 103-0023, Japan
We aim to respond to all privacy-related inquiries within 5 business days. For data access, rectification, or deletion requests, we'll complete your request within 30 days as required by applicable data protection laws.